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Q1 2007 Newsletter - In this issue |
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New Years Checklist
Prior to the beginning of each calendar year it is not uncommon for individuals
to make a list of goals, resolutions, etc. that they hope to accomplish during the New Year.
Similarly, organizations go through a process of planning what they hope to accomplish in the
forthcoming year. Over the past decade SPG has formulated a list of the top actions that a
company can take to ensure success in the coming year. This list is not meant to be
all-inclusive but rather to serve as a catalyst for improvement.
Read full article
Book Review - Bag the Elephant
This is an interesting title for a book that has content of value. The elephant is a
reference to large accounts and suggests ways to land the account. The author cites several
examples in which he was able to generate revenues far exceeding the company’s historical levels.
Read full review
Customer Survey Checklist
Often times surveys are done “on the fly” to try to get information currently unknown to
management. Here’s a checklist that should be asked by any executive approving a survey project.
Following this simple checklist can make your next survey more rewarding.
Read full article
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Message from the President |
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Thank you for visiting our web site. Please contact us with your inquiries and we will respond in a timely manner.
Best regards, Jim Sauer, President, SPG.
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